Our SUPPORT & SERVICES
Our aim is a world in which integration challenges are completely solved and customer business value is fully maximized
Our leading platform comes with extensive support packages to fit your every need and ensure the highest quality of your integration projects.
We are with you every step of the way. Our team is here to plan every step of your integration project and ensure that your requirements are met.
Online and face-to-face training will help you master the technology as well as achieve business excellence through our specialization courses.
Support & Services PlansYou are in safe hands
Legacy integration systems lack agility, transparency and most of all future-scalability. They follow a traditional ‘swivel chair’ method where specific needs require extended effort with unforeseeable current and long-term costs.
Using knowledge of the pitfalls of legacy integration platforms, we built our solution from the ground up with a comprehensive focus on simplicity, transparency, scalability, and fault-tolerant processing to provide maximum business value to our customers. The result is an extremely capable and cost-effective platform with an industry-proven RoI in very complex global deployments. Through our professional business services and agile consulting we are able to share this know-how with you and help you achieve incredible results. Faster.
|Description||Free||BASIC PLAN||Standard Support||Advanced Support||Premium Support|
|Annual System Review|||||||||||
|TRAINING & EDUCATION|
|Support channel||e-mail, chat||e-mail, chat, phone call||Live + dedicated AM||Live + Success Manager|
|Response time||3 hours||2 hours||1 Hour||1 Hour||0.5 Hour|
|General Support||0 hours||1.5 Hour||3 Hours||8 Hours||20 Hours|
|Technical Support||0 Hours||1 Hour||1 Hour||2 Hours||4 Hours|
Book a Free Consultation
The needs and challenges of integration projects vary from small to large enterprises and across various industry segments. By combining in-depth knowledge of both axes we can help you solve any challenge and find the solution that is best fitted to your business scenario. In the process we guarantee you will optimize your processes and achieve operational excellence with minimum effort and a dramatic reduction of resource, time, and money compared to the competition. Let us show you what we can do for you and your integration project!